EIRCA Premium Quality H-Sphere Reseller Hosting

Folks: This is just a short post with a bit of a warning. This morning, I was alerted by some users that a company by the name of “Avid Hosting” is sending spam emails to our clients trying to convert them over to Avid Hosting’s spamtastic servers. (more…)

Telephone, Live Chat, snail mail, fax or drop-in. These five protocols can be used for giving technical support to your clients. None of the five, however, are as efficient as a ticketing support system. It works, you just have to know how to control it. (more…)