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Inside EIRCA: Blogtastic!

Support procedure tweaks (April 27, 2009)

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Filed under Misc by Simon | 0 comments

Since the heavy changes have started being rung in since January 26th, we have been discussing with clients the best way we can issue support in the future. Many great idea’s were discussed, with a recurring theme: Bring back live chat!
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The Genius Network (April 24, 2009)

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Filed under Misc by Simon | 0 comments

As most clients already know, The Genius Network is progressing at a fair rate of knots, the first major part of the introduction being the new client support portal, The Genius Portal (https://genius.eirca.net)
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