Record number of new clients, adjusting support (July 5, 2009)
(4 votes, average: 5 out of 5)
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With the company going through it’s most fruitful patch ever, new client wise, I see some predictable issues occurring, especially with support.
Since the turn of the year, we have experienced record growth, almost doubling our client base in the process. One thing that this inevitably leads to is congestion in the support system, something that I myself hate to see because the company was founded on our support operations.