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Inside EIRCA: Blogtastic!

Oct 13th 2007: ENOM price change

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In April 2007, the Internet Corporation for Assigned Names and Numbers (ICANN) approved the applications of certain domain registries to increase their prices. Domain registries are the private companies which manage the registration, technical operations and control the allocation policies of the TLD’s for which it is responsible. (more…)

The art of tickets, best friend or worst enemy

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Telephone, Live Chat, snail mail, fax or drop-in. These five protocols can be used for giving technical support to your clients. None of the five, however, are as efficient as a ticketing support system. It works, you just have to know how to control it. (more…)

Failover hosting, grids, marketing

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OK, so most people have heard of the new “grids” being offered by many in the cPanel and Plesk environment. There’s also the “failover hosting” option out there, but do many really know what they are?  Is it ground breaking? (more…)

Upcoming category: reseller articles

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This upcoming category will deal with hints, tips, articles and general pointers on how to run a hosting company. We’ll separate fact from fiction and give you as much insight as we can, focusing on the non-technical aspects of the hosting industry in general. (more…)