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Inside EIRCA: Blogtastic!

It’s that time of the year again…

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Ah, St. Patrick’s Day. A time for remembering one of the greatest people to ever grace the shores of “God’s Country”. Well, that and the drinking of green beer.

St. Patrick’s day has become synonymous with many things. Five years ago, we dreamed up a small-time promotion that would let us have a little fun with our visitors and clients: we hid pots of gold around our site and, once clicked, those pots revealed a prize.

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Geographically Clustered Services; Seattle servers

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As part of the Geographically Clustered Services (GCS), the new Seattle servers will be coming online on the weekend of March 8th. Some private ‘reseller specific’ servers are now merged in to the cluster using our exclusive private network.

Christmas letter to our resellers

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Greetings:
All of the staff at EIRCA Ltd would like to wish you a Merry Christmas and a
prosperous new year.

In the spirit of the season, we’d like to inform you of two items that are for immediate release:

1) We’d like you, our valued clients, to get the most out of this holiday season. You may work tirelessly through the year but we believe you should be able to relax through the holiday season. With that in mind, we’d like to extend an offer to give you free end user support for the holiday season. We’ll take care of your clients support requests for you through the holiday season.

The end user support period in question would be December 22nd through to January 2nd. If you’d like to take us up on this offer, please create a ticket through our ticket center requesting such. End user technical support will be provisioned to your account for the period outlined above, free of charge.

2) We’ve left you a gift in your invoice section: A $10 credit for use at your own discretion. You can use this credit for any purpose related to your account.

Thank you for your continued support and we look forward to furthering our partnership with you in 2008 and beyond.

Warm regards,
Simon O’Rourke and the EIRCA Ltd. staff.

[As sent to all resellers this past week]

2007, a year in review and looking to 08/09

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What a year. Really, just an incredible year for all of us and, in my opinion, the biggest in the companies near seven year existence.

It started with the announcement that EIRCA would be re-introducing H-Sphere reseller hosting in February and snowballed all the way to the recent announcement that our brands would all be merged in to one brand, “EIRCA Ltd”.

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EIRCA’s nine days of christmas

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Yes, you read it right: Nine.

Starting on December 10th, we’ll be putting our own spin on the Twelve Days of Christmas (well, ours is nine, for one). It will include a different promotion and/or prize every day from the 10th to the 18th of December inclusive.

Stay tuned, this post will be updated soon.

EIRCA Live to get a makeover

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A year after the introduction of EIRCA Live! we have decided to start development on a brand new all encompassing customer portal. Development work is set to being as early as next week and the project will be headed by myself and Craig.

The general consensus at EIRCA is that EIRCA Live currently does a good job but is we’re capable of much better. Thanks to a lot of suggestions by clients we have been able to form a solid platform from which to build the new portal. A few updates will be posted along the way and, as of yet, there is no set ETA but Simon and Callum have expressed a desire to have it in place before St. Patrick’s day so we’re shooting for late February.

Annual ‘Get Lucky’ promotion taking shape, prizes being confirmed

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Much like every year, November is a month that is used to set up March, not December. March is our big party, all the more so next year as we celebrate 7 years of business (officially March 14th, according to the business registration, which came late). People will no doubt wonder why 7 is the supposed magic number. It doesn’t sound too special, but it is. Seven years is the span of our original business plan. We come to the end of that next March and I couldn’t be more proud considering we have met and beaten each goal set forth.

So, with the annual and ever so popular Get Lucky promotion on the horizon, I have been scouting companies and services for prizes. We have now locked in a few absolutely fantastic prizes from ENOM, Netasis.com and DemoDemo.com. We also have some electronic gadgets in the proverbial prize bucket courtesy of my own company, PA Electronics.

There is a debate at the moment regarding the start date of the St. Patrick’s day promotion, though we are leaning toward a three weektype of deal, starting two weeks before and ending one week after Paddy’s day. This year, like last, we will be extending the promotion to existing clients. The previous four years did not have that option bu, by way of request, we have decided it was successful enough to now be a staple.

More on this after Christmas, and hopefully I’ll be able to confirm more prizes.

(e)Vault backups confirmed, date included

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Now that I am back from vacation (is hunting a vacation?) I can confirm that our new and automated backup solution, (e)Vault) will debut on December 2nd.

(e)Vault will be enabled on all reseller and shared hosting servers, in addition to being made available for server clients.

The backup solution utilizes EVault’s Infostage line of products. Infostage is a fully automated server to agent, disk-to-disk backup technology. Some of the many features include compression, customizable encryption schemes, and Evaults “secret sauce” delta technology.

The backup agent can be managed from a downloadable desktop agent or through a Web server housed in the EIRCA datacenter. Backups can be completely customized on what to backup, how long to keep the data, when the backups run, and encryption schemes. All backups are done over EIRCA’s true out-of-band Private Network. Additional plug-ins can be purchased for specialized products such as SQL and Exchange.

Pricing for dedicated server clients will be made available closer to the start date.

This introduction comes shortly after the termination of the pending “The Vault” project, which had one too many bugs for our liking. Instead, we have chosen to downstream partner with Seagate, who have an obviously long and illustrious history with data storage solutions.

H-Sphere, SWSoft, irresponsible CEO’s?

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My Saturday mornings are usually started by a quick check of the previous weeks sales activity. That responsibility has passed this week to Simon as he starts his two week birthday vacation, so I decided to veg out a wee bit and read some hosting related literature. An article in The Whir’s magazine [Web Host Industry Review] caught my eye, not necessarily in a good way. (more…)

EIRCA subsidiary brands to be merged

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On or before January 1st of 2008, we will be merging all our brands under the EIRCA name. Sanfire and This Is Hosting have enjoyed a long and prosperous run as subsidiary brands but the time has come to unite them under the main banner. (more…)